Call 217-707-6156 to report an outage.
Use the SmartHub link or download the app on your mobile device. When the app is personalized to your account, you can report outages anytime, anywhere using the SmartHub system.
This map is automatically updated every five minutes with information about outages. It is for informational purposes only and is based on the best available information. The map is divided by zip code, and each color represents a different estimate for how many members are currently experiencing an outage.
Please remember that you cannot report an outage on Facebook or Twitter.