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Report an Outage

MJM offers multiple ways to report your outage.

By phone

Call us at 1-800-648-4729. The line is available 24 hours a day, seven days a week.

By text

(Requires registration) Sending your outage info by text is quick and easy. Learn more about outage texting here.

By using our app

MJM's SmartHub app is available for both Apple and Android products. For instructions on reporting an outage and/or installing the app on your device, please visit our SmartHub Help page. 

Before contacting us, please be sure to check to see if your neighbors are without power as well. If your home is the only one in the neighborhood without power, please check your fuses or circuit breakers. 


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