If you can’t pay your bill on time…
All cooperative members are expected to pay their electric assessment in a timely fashion. Just like you receive an electric bill each month, your cooperative receives its wholesale power bill each month – and the cooperative must pay its bill on time.
Because your cooperative is a not-for-profit organization, it’s essential that all members pay their bills on time. If a member doesn’t meet his or her bill obligation, all other members will have to make up the difference.
If your bill is higher than usual and you think a billing error has been made, please contact the office to discuss the matter.
From time to time, however, anyone could have a problem paying a bill. In these instances, contact the cooperative as soon as possible. If your electric service is disconnected, you will incur even greater expense.
You may be able to work out a deferred payment agreement with your cooperative – keeping your service on – or the cooperative might be able to put you in contact with organizations that can help with your energy bills in time of need.
In any event, keeping your electric bill current helps both you and your cooperative.